Site Evaluations

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Site Location

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Question 1 Was the General Manager present during your visit?

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Question 2 How would you rate overall site leadership at the time of the visit?

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Question 3 Staffing levels observed:

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Question 4 Employee engagement during the visit:

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Question 5 Was the site following the proper SOP flow?

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Question 6 Cleanliness inside the site (office / lobby / waiting area):

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Question 7 Cleanliness outside (lot / vacuums / entrance / signage):

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Question 8 Equipment status at the time of inspection:

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Question 9 Customer experience during your visit:

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Question 10 Did you observe any safety concerns?

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Question 11 Accuracy of POS operations you observed:

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Question 12 Uniform compliance:

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Question 13 Professionalism of staff:

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Question 14 Was the site operating according to the posted hours?

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Question 15 Fleet and vendor processes observed:

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Question 16 Condition of chemical rooms / inventory areas:

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Question 17 Did the GM provide an update on current initiatives?

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Question 18 Overall assessment of site performance:

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Question 19 Immediate follow-up required?

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Additional Notes

Photos / Attachments

Follow-Up Instructions